Audi German Customer Service roles

Are you a cars enthusiast? Grab the chance to join the Audi Customer Service team!

Our  collaboration with Audi is getting stronger, creating new job opportunities for German speaking talents in Greece! The successful candidates will provide a first-class customer experience as well as implementing Audi's core values while engaging with customers.

We are dedicated in providing exceptional customer support for Audi’s innovative infotainment system. Our company equips newly hired representatives with a complete 5-week training by certified instructors.

What you will do:

• Respond to customer inquiries for Audi’s innovative infotainment system
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets
• Turn every customer into a happy customer!
• Exchange ideas and solutions with your colleagues!
• Enjoy your time in Greece!

What you will bring:

• Fluency in  German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Technical background & familiarity with technology
• Multi-tasking skills
• Customer care experience in will be an advantage

What we offer :

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
• Competitive monthly salary + 2 extra salaries per year
• Referral Program : Bring a Friend and get up to €3.500 depending on the language
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events  as well as  community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a  Great Place to Work-Certified Company that fosters diversity

This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering  equal opportunities   to all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our big family of more than 12,000 people from 110+ nationalities.

Thinking about relocating and wondering about cost of living in Greece? Get an idea here:

Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network . No wonder Greece is a popular destination for tourists and expats alike.

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