Software Support Developer

THE ROLE & THE TEAM

At Zalando Payments, we are building and maintaining a broad array of highly available microservices that control the payment flow from checkout to refund, securing the financial backbone of Zalando's platform.

As a Site Reliability Engineer, you will speed up initiatives to bring the best infrastructure-related technologies to our payment teams and services. You will be responsible for creating innovative solutions for deploying, operating, and monitoring these mission-critical systems effectively and efficiently. In doing so, you will optimize workflows, automate infrastructure requirements, and ensure continuous reliability, making impactful contributions to our vision of making Zalando the starting point for fashion.

INCLUSIVE BY DESIGN

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit. We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy:

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)Platform Evolution: Design and implement robust platform changes from proof-of-concept to production, continually improving the overall quality of our infrastructure.

Workflow Automation: Optimize and automate operational workflows, developing infrastructure-as-code and implementing automated testing frameworks.

Production Operations: Own the stability of our mission-critical systems, utilizing SRE best practices to troubleshoot issues and maintain high availability in production environments.

Proactive Monitoring: Identify strategic opportunities to improve the overall platform reliability, alerting capabilities, and monitoring frameworks.

Collaborative Implementation: Partner with teams to implement infrastructural requirements, ensuring they run seamlessly and efficiently in production.

Knowledge Sharing: Actively contribute to the engineering community by sharing your SRE knowledge, mentoring others, and fostering stronger technical practices.

WE’D LOVE TO MEET YOU IFYou have a strong background in Linux system administration and architecture design, with proven experience managing highly-scalable environments.

You bring a profound understanding of the Kubernetes and Docker ecosystems, and are comfortable navigating cloud-native setups.

You have a deep passion for SRE best practices, including building infrastructure-as-code and implementing automated testing pipelines.

You bring the ability to write clean, efficient code using Python or Golang to automate processes and solve complex technical challenges.

You have strong problem-solving skills and the ability to make independent decisions, taking complete ownership of both smaller and larger technical topics.

You bring a curiosity for MLOps, or possess valuable industry certifications such as AWS Certified Solutions Architect or CKA (Certified Kubernetes Administrator).

If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

Employee shares program

40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners

2 paid volunteering days a year

Hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration

Work from abroad for up to 30 working days a year

27 days of vacation a year to start

Relocation assistance available (subject to prior agreement)

Family services, including counseling and support

Health and wellbeing options (including Wellhub, formerly Gympass)

Mental health support and coaching available

Drive your development through our training platform and biannual peer-to-peer review

Learn all about Zalando and our values here:

Please note that all applications must be completed using the online form - we do not accept applications via email.