(Working Student) Machine Learning Engineer

Synthflow AI is a no-code platform for deploying voice AI agents that automate phone calls across contact center operations and business process outsourcing (BPO) at scale. Over 5 million hours of contact center operations saved
~We’re looking for a talented Machine Learning Engineer / NLP Working student who can bridge research and production. You’ll work on cutting-edge NLP projects involving LLMs, Transformers, and Retrieval-Augmented Generation (RAG), building systems that actually ship to users—not just stay in notebooks.
Conduct LLM evaluations and benchmarking for accuracy, latency, and robustness.
Strong Python skills and experience writing clean, maintainable production code (not only Jupyter notebooks).
Hands-on experience with PyTorch or similar frameworks.
Familiarity with NLP tasks such as text classification, QA, summarization, and semantic search.
Master’s degree (or currently pursuing a Master’s) in Computer Science or a closely related field; Experience with audio/acoustic ML : ASR (automatic speech recognition) and TTS (text-to-speech).
Exposure to LangChain, LlamaIndex, or other LLM orchestration tools.
Understanding of LLM evaluation techniques and metrics.
Opportunity to work with cutting-edge LLM, NLP, and speech AI technology.
Hands-on mentorship and the ability to ship real products that solve customer needs.
Flexible work environment and growth opportunities.