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Job Description

Zirtual is growing fast, and one of our most critical roles is that of Director of Recruiting—the person who will manage the hiring team and ensure we are only bringing on the best Zirtual Assistants and non-ZA external hires possible.

Responsibilities

Developing hiring processes for both ZAs and external recruiting of non-ZA candidates
Defining and utilizing pre-hire assessments
Selecting and implementing an applicant tracking system
Working with vendors and outsourced recruiters
Developing internship programs
Based on data, choose the top two geographical areas we want to hire from (e.g., Reno, NV and Dallas/Fort Worth, TX) and create campaigns to target those locations, hiring in critical mass to help evangelize others. Similar to what JetBlue does with its CSRs in Utah.
Capacity planning for ZA hires per month versus sales projections
Being able to adjust based on increased sales or partnerships
Running reports bi-monthly to ensure we're properly staffed
Interview slots should be booked out 2 weeks at all times
Training cohorts should be filled out at least 1 cohort at a time, with room to add more if needed last minute
Hiring projections are accurate and match up with target sales goals and finances
Hiring and training sourcers/recruiters
Training hiring managers on the interview process
Working with managers to create job requirements
Sourcing candidates for *critical* roles (ones that should not be passed on to a junior recruiter)
Screening/reference checking
Supporting candidates through the process
Creating a positive candidate experience
Managing and mentoring the hiring team, developing out their roles and responsibilities
Developing out new roles necessary to effectively run the recruiting arm of Zirtual as demands increase and business needs shift
Making Zirtual a highly desired place to work through
Social media
Thought leadership
Paid advertising
Development of the company "employment" brand
Developing promotional recruitment campaigns
Placing and managing recruitment campaigns
You will be responsible for monitoring and reporting on the efficiency of the hiring process. Watching for potential problems, shortcomings and resource allocation requirements (e.g., do they need to hire another person to help with interviews, etc.)

Qualifications

Experience

Recruiting & HR
Customer service experience a plus
At least 7 years professional experience

Traits

Numbers oriented & data driven
Likes pulling multiple variables together into equations that measure hiring constraints
Always defaults to numbers, metrics and data when describing a situation; speaks in absolutes; understands how nuanced capacity planning can be
A strong leader
Able to manage a distributed team of junior hiring coordinators
Identifies opportunities for improvement and innovation, takes risks, understands how company-level strategy will affect local hiring needs
Personable
We have a distinct culture; a good sense of humor goes a long way here

Additional Information

Submit your resume ALONG with the "Culture Shock" task below directly to: maren@zirtual.com and cc: hr@zirtual.com. Be SURE to read and follow the instructions to the T. If you want to know why we're so intense about everything being followed properly, read this article about Van Halen.

Applicants that do not follow these instructions will not be considered.

Culture Shock Task

Part 1: Core Values

Zirtual is made up of passionate, intelligent, and supportive people who truly care about working hard, helping others, and having fun. Our company culture intertwines professionalism and excellence with the overall belief that work can be awesome.

In our search for the ultimate ZA, we look for people who are excited to be part of, and to help strengthen, our vibrant culture. Although every member of Zirtual is truly unique (something we love!), we all follow and believe in a set of principles. We call these our Core Values. Please take 5 minutes and read Zirtual's Core Values here.

Keeping these core values in mind, please answer the following questions in a single Google Drive document (following the instructions):

Why do you want to work for Zirtual?
Why do you think you'd be a good culture fit?
Which core value resonates most with you and why?
While our Hiring team loves to read, we appreciate you keeping your responses to less than 150 words per question.

Part 2: A Week in the Life

What does a typical day in the life of a ZA look like? Is there even such thing as a typical day? We know that many of our applicants are very curious about what comprises a workday for a ZA. Please take a moment to read through: A Week in the Life of a ZA

After reading that glimpse into the day-to-day, what do you think are three necessary skills or qualities needed for a ZA to succeed? Please explain why you chose those three!

Please answer the following assignment (parts 1 and 2) within a single Google Drive Document—do not send multiple links or docs
Share this document DIRECTLY with maren@zirtual.com and hr@zirtual.com
Please do not send this assignment as an attachment. We must be able to access this through a link you include in your email.
Please email your resume along with the link for the shared doc to maren@zirtual.com and cc: hr@zirtual.com with the subject line: Director of Recruiting Application (your name, the date)

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