...telephone, email, voicemail, pager, or other automated alerts) and solve users’ demands
- Log call details onto call management systems and provide response and resolution within SLA
- Maintain service and product knowledge and expertise associated with applications...
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Vollzeit
...Eigenverantwortliche und ergebnisorientierte Arbeitsweise
Sicherer Umgang mit Computern und die Fähigkeit, mit mehreren Systemen zu arbeiten, neue Systeme zu lernen und sich anzupassen
Was wir uns von dir WÜNSCHEN würden:
~1+ Jahr Erfahrung im Kundensupport
~...
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...covering several product lines
Ability to learn and adapt to new software technologies
Strong working knowledge of external systems and PC based internet and software applications (Internet, Microsoft Office - Outlook, Word, and Excel)
Fluent German and English...
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Description: Position: Customer Service Support Agent - German Speaking
Location: Dublin City, Ireland
Type: Permanent
Hours of Work: 8 hour shifts. Rotating 8 week roster with day, evening, alternating weekends and 1 week of night shifts.
Salary: €39,000...
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Vollzeit
Description
Senior Director Analyst, Contact Center as a Service Technology
About the Role:
We’re looking for a Senior Research Director with expertise in Customer Contact as a Service (CCaaS) vendors, products, markets, and technologies to join our Customer Service...
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Homeoffice